We are excited that you have chosen to partner with KippaPay and join our mission to offer the most reliable financial services to Nigerians while earning more money and growing your business.
In this article, we will break down all you need to know about being a KippaPay agent, and using your KippaPay POS so that you are well-equipped to run your business smoothly.
What you can do with KippaPay
As a KippaPay agent, you can make more money, power up your business with multiple payment options, and become your community hero by providing the following services:
- Cash withdrawals
- Bank transfers
- Bill payments
- Account opening
- Sports betting
- Airtime & data recharge
You and your terminal
There are 2 types of POS terminals you KippaPay offers, the KippaPay GO and KippaPay Maxi
KippaPay GO: This Linux terminal is strong and easy to use. This terminal is used with the KippaPay app to perform all KippaPay services seamlessly.
KippaPay Maxi: This Android terminal is portable and has the KippaPay app in-built.
Getting the most from your KippaPay app.
Your KippaPay app has all you need to make your experience seamless, let’s walk you through some cool tools you do not want to miss.
Help & Support: This is where you can reach for assistance from our customer support team who are available to assist you 24/7. We also have simple FAQs you can read up on to enable you to access easy self-service anytime.
Disputes: This function is located in the account section of your app and it helps you keep track of our dispute resolution progress. You’ll be able to see if a dispute has been resolved or is still pending. If a dispute has been marked as resolved but you are not satisfied with the resolution, you can go ahead to contact support.
Add terminal: As you make more money, it’s natural to think about expansion. With this function located in the account section of your app, you can request as many terminals as you want and we will bring them to you.
Transactions: In this section of your app, you can view your entire transaction and wallet history. You can choose to see your transactions within a specific time frame like the last 30 days, 7 days, or any custom duration of your choice.
Accounts: The account section is where all your personal and business information is stored. You can also review your verification status and change your pins & password. This is where to go when you want to adjust settings or your account information.
In order to keep your terminal safe, make sure that you set a strong transaction pin and that you never share your pin with anyone.
Managing your transactions
Make more money: Do you want to make more money? The key is to make more transactions. We work hard every day to give you the most reliable network so that you never miss a chance to make money.
Fund your wallet: To start processing transactions, you will be required to fund your KippaPay wallet. This is a unique virtual wallet that exists for your business on the KippaPay App. Once you fund your wallet, your wallet balance will be updated within 5 minutes and you can start transacting.
Commissions & settlement: All your commissions are settled into your account instantly and you can find your commission balance on your home screen. To withdraw your commission, all you have to do is click on the withdraw arrow and enter the amount you wish to withdraw, your withdrawal will be processed within one hour.
Transaction limit: As a new KippaPay agent, your account will be placed on a Tier II transaction limit which allows you to make a maximum transaction amount of N200,000 per time and N1 million per day.
To increase your limit per transaction to N500,000, all you have to do is contact the KippaPay officer who onboarded you or reach out to us via any of our customer support channels.
See the breakdown of our charges and agent commissions below. Please note that these charges & commissions are subject to review and change whenever necessary.
Withdrawal Charges: 0.55% of the transaction amount for transactions within N100 - N19,999 and N100 for transactions from N20,000 & above
Transfer charges: N25 flat on every transfer transaction
Agent commission: Ranges from 0.1% - 2.5% (Charge is service dependent)
Agent commission on account opening: Agent commissions are earned per account opened and rates vary from Bank to Bank.
Our customer support team is available 24/7 to assist you whenever you need help on the following channels:
- Call: 07000054772
- Whatsapp: 08162450093
- Email: firstname.lastname@example.org
- In-app support: within your KippaPay app
- Social media: @kippa.pay on Instagram and @kippapay on Facebook
How long does a reversal take to happen?
Reversals will reflect in your account within 24 hours. Wallet debit reversals happen in a few minutes.
Do transactions reflect in real-time?
Yes, both cash deposit and cash withdrawal transactions reflect in real-time.
What should I do if there is a disputed transaction?
Please email us at email@example.com or call +2348162450093, our 24-hour toll-free contact center line.
Here are a few tips to make more money for your business.
Tip 1: Transact, transact, transact: The more transactions you complete on KippaPay, the more opportunities you can unlock, including lower charges and exciting promo offers.
Tip 2: Stay protected: Do not share your personal information, including your PIN & BVN information with anyone. Protect yourself at all times. If you notice any suspicious activity, call our support line at 08162450093.
Tip 3: We’ve got you covered: Watch out for our emails and communications so that you won’t miss out on juicy offers and important information that we share from time to time.
Tip 4: Go to your customers. One benefit of running a POS business is location flexibility. Take your business to market areas, trade fair locations, and every area where a good number of people are ready to transact. This allows you to complete more significant transactions which help you to earn more money.
Please contact us at firstname.lastname@example.org or 08162450093 whenever you need assistance or have questions or concerns.